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Help Topics

Contact Details

If you require help using our service or require further information, please do not hesitate to contact us.

Bestsellers.ie
Aeon Solutions Ltd.
Davitt Road
Crumlin
Dublin 12
Ireland

E-Mail: info@bestsellers.ie
Tel: 1890 223344

How to shop with Bestsellers.ie

How do I find what I’m looking for?

In order to find a particular book, simply type in the title, author, ISBN or subject in the search engine box located on the top left of each page. The search engine will return some results. You can also browse through our book categories using the store categories located on the left of each page.

Do I need to be registered to buy?

No registration is required to purchase on the Bestsellers.ie online store.

How do I add a product to my basket?

To add a product to your basket, simply click the “Add to basket” button located beside the book’s image. This will automatically add the book to your basket.

How can I see what’s in my basket?

You can view the contents of your basket at any time by clicking on the “View basket” link located at the top of each page.

How do I remove an item from my basket?

If you have added a book to your basket and no longer wish to purchase it – simply access your basket and click the “remove” button next to the item you do not wish to purchase. This will automatically delete this product from your basket.

How can I pay for my order?

Bestsellers.ie accept Visa, Mastercard and Laser card. All prices are displayed and charged in Euro.

Customer Service

How can I contact Bestsellers.ie customer service?

For queries about an Bestsellers.ie online order, contact:
Bestsellers.ie
Phone: 1890 223344, or e-mail: orders@bestsellers.ie
Fax: 01 4569432

Delivery & Returns

What is the delivery fee?

Click here to review the delivery costs.

How quickly will I receive my order?

We will dispatch your order to you as soon as possible, so long as it is in stock. Typical delivery times are 3-5 working days for Ireland. If your order is out of stock, we will email you with an expected delivery date. Feel free to query your order at any stage.

How do I change or cancel an order?

You can change or cancel an order as long as it hasn’t been dispatched. For queries about an order, contact us at orders@bestsellers.ie.

Can I return a product?

If a product is defective in any way, please return it within 15 days and we will either deliver a new one to you, or refund you the cost of the product. Please don't forget to include your order reference number.

Delivery Rates

  Parcel Type Max Parcel Depth Track & Trace Parcel Weight Carrier Price  
  Large Envelope 25mm - 0-99g An Post 1.50  
  Large Envelope 25mm - 100-249g An Post 1.75  
  Large Envelope 25mm - 250-499g An Post 2.50  
  Large Envelope 25mm - 500-999g An Post 3.50  
  Packet - - 0-99g An Post 2.50  
  Packet - - 100-249g An Post 3.00  
  Packet - - 250-499g An Post 4.00  
  Parcel - yes 500-999g GLS Courier 6.50  
  Parcel - yes over 1KG GLS Courier 6.50  

Privacy & Security

Is all the information I give confidential?

Yes. All information given to Bestsellers.ie will only be used by Bestsellers.ie. We will not sell your information to anyone else and all information is encrypted on our secure server to prevent any unauthorised persons gaining access.

Is it safe to use my credit card?

Bestsellers.ie uses the latest technology to ensure that your details remain private and secure.

Terms & Conditions

What are the terms & conditions of your website?

You can read the terms and conditions here